WhatsApp automation for WooCommerce

Notify. Recover. Confirm. Retain.
Everything your WooCommerce store needs — on WhatsApp.

Built for WooCommerce stores. Auto-confirm COD orders, recover abandoned carts, send order updates, run campaigns and follow-up sequences — all on WhatsApp.

Get started freeSee pricing

7-day free trial · Then ₹999/number/month · Cancel anytime

🪙 COD Confirmation🛒 Abandoned Cart📣 Campaigns🔄 Follow-up🤖 AI Chatbot🔑 WP OTP Login
Hi Rahul! 👋 We received your COD order #1234 for ₹899. Reply YES to confirm or NO to cancel.
10:32 ✓✓
YES
✅ Order confirmed! We'll dispatch it shortly. Track your order here: washoot.com/track
10:33 ✓✓
Thanks! 😊
Abandoned Cart Recovery

Recover lost sales
automatically on WhatsApp

Most customers abandon carts not because they lost interest — they just got distracted. A single WhatsApp message at the right time brings them back.

🛒
Customer abandons cart
They add items to cart but leave without checking out
Washoot detects instantly
Webhook from WooCommerce fires the moment checkout is abandoned
Instant via webhook
⏱️
Wait your chosen delay
Washoot waits 30 min, 1 hour, or however long you set — enough time for them to return on their own
60 min delay
💬
WhatsApp message sent
Personalised message with their name, cart value, and checkout link sent automatically
Auto-sent
Customer recovers cart
They tap the link and complete the purchase — revenue recovered with zero manual effort
Abandoned Cart
⚡ Detected
Blue Cotton T-Shirt
Size M · Qty 2
₹2,997
White Sneakers
Size 42 · Qty 1
₹4,995
Cart Total
₹7,992
Connects with⚡ WooCommerce🔗 REST API🤖 n8n / Zapier
200+
Messages/day at peak
30–90s
Delay between sends
6
Order trigger events
₹999
Per number/month
How it works

Up and running in minutes

No technical skills needed. Connect your store and start sending today.

Step 01
Connect WhatsApp

Scan a QR code to link your number. No Meta API approval needed — any WhatsApp number works.

Step 02
Link your store

Connect your WooCommerce store in one click. Webhooks for all order events are created automatically — new orders, COD, abandoned carts and more.

Step 03
Send automatically

Customise templates for order confirmations, shipping updates, and more. Messages go out on their own.

Step 04
Recover abandoned carts

Automatically detect and message customers who left items in their cart — via webhook (instant) or hourly poll. Works with WooCommerce.

Step 05
Win customers back

Smart campaigns + automated follow-up sequences re-engage customers. Track conversions and revenue attributed to each message.

Features

Everything you need

🪙
COD Order Confirmation

60-70% of Indian orders are Cash on Delivery. Every new COD order auto-sends a WhatsApp message asking the customer to confirm. Reduces fake orders, RTO losses, and saves courier costs.

🛒
Abandoned Cart Recovery

Detect abandoned carts instantly via WooCommerce webhooks. Auto-send a WhatsApp message to recover the sale. Auto-send a WhatsApp message after your chosen delay — 30 min, 1 hour, or 24 hours. Full on/off control.

WooCommerce Integration

Auto-sync orders, trigger messages on status changes, and send abandoned cart recovery — all without touching code.

Core feature
🎯
Smart Retention Campaigns

Build campaigns that target customers by behaviour — one-time buyers, VIPs, at-risk churners, big spenders. Upload a CSV or pull from your store automatically.

AI powered
📂
CSV Campaigns

Upload any CSV file with phone numbers and send bulk WhatsApp messages instantly. Perfect for flash sales, announcements, and one-time promotions to any list.

🔄
Follow-up Sequences

3 automated reminders after a customer's last order — 30, 15, and 10 days. Automatically resets when the customer reorders. Safe 30s+ delays protect your number.

💰
Conversion Tracking

Know exactly which WhatsApp message drove a sale. Every order is automatically attributed to the campaign, follow-up, or abandoned cart message that triggered it — with revenue and conversion rate.

🤖
AI Chatbot

Auto-reply with GPT, Gemini or Groq. Keyword Flow Builder for instant COD confirm/cancel replies. Set active hours, personas and custom rules. Full conversation memory.

🛡️
Anti-Ban Protection

10-tier warmup system grows your daily limit from 10 to 250 messages as your number matures. 30s minimum delay enforced. Max 20 messages/hour. Order notifications always bypass limits.

📱
Multiple Numbers

Connect 1–10 numbers. Each warms up independently for maximum daily sending capacity.

🔗
Developer API

REST API with webhooks. Integrate with n8n, Zapier, or build any custom workflow.

🔑
WhatsApp OTP Login

Free WordPress plugin lets WooCommerce customers login with a WhatsApp OTP — no password needed. One-click connect to Washoot. Auto-creates accounts for new customers.

Why Washoot

Not just notifications.
Ongoing customer retention.

Most tools send one-off blasts. Washoot runs continuous, intelligent campaigns that automatically target the right customer at the right moment — forever.

🔁
Always-on campaigns

Set up once. Campaigns run continuously, automatically picking up new customers who match the segment criteria.

🧠
Behavioural segments

Customers auto-move between segments as their behaviour changes — a one-time buyer becomes a loyal customer, an at-risk customer gets a win-back message.

📈
Predictive churn prevention

AI identifies customers likely to churn before they do, based on order recency, frequency and spend patterns.

⏱️
Right-time messaging

Send win-back messages exactly 30, 60, or 90 days after last purchase — automatically, with no manual work.

Live customer segments
🏆VIP Customers
₹50,000+ spent
⚠️At-Risk Churners
No order 60+ days
1️⃣One-Time Buyers
Never reordered
🛒Big Cart Abandoners
Cart > ₹5,000
💤Inactive Customers
No order 90+ days
✓ Campaigns auto-run for each segment 24/7
New

Follow customers up.
Track every rupee.

Set up automated follow-up sequences that re-engage customers who haven't reordered. 3 configurable steps with custom delays — 30, 15, and 10 days. Resets automatically when they buy again. 30s minimum safe delay protects your number.

🔄
Automated sequences
Up to 7 steps per store. Set delays of 30, 15, 10 days or whatever works for your business.
🔁
Auto-reset on purchase
When a customer reorders, the sequence resets and starts fresh after their new order.
💰
Conversion attribution
Every order is matched back to the WhatsApp message that triggered it — campaign, follow-up, or abandoned cart.
📊
Revenue insights
See exactly how much revenue each campaign generated with conversion rate, avg order value, and total attributed revenue.
Start free trial →
📊 Campaign Report
Messages Sent500
Conversions42
Revenue₹84,000
Conversion Rate8.4%
Avg Order₹2,000
💡 Attributed to campaign within 30-day window. Tracks across campaigns, follow-ups and abandoned cart messages.
🇮🇳 Built for Indian WooCommerce Sellers

Stop Losing Money on
Fake COD Orders

60-70% of Indian orders are Cash on Delivery. Up to 40% become returns or fake orders — costing ₹200+ per failed shipment. Washoot auto-confirms every COD order on WhatsApp before you dispatch.

📦
65%
Indian orders are COD
~40%
Become RTO or fake orders
💸
₹200+
Lost per failed COD shipment
80%+
Confirm rate via WhatsApp
🛍️
MyStore
● online
12:34 PM
Hi Rahul! 👋 We received your COD order #1234 for ₹899.

Reply YES to confirm or NO to cancel.
✓✓
YES ✅
✓✓
🎉 Order confirmed! We'll dispatch it shortly.
✓✓
✅ Customer replies YES
Our AI chatbot handles the reply naturally — confirms the order, answers any questions.
❌ Customer replies NO
AI chatbot handles the cancellation request — guides customer to contact support or reorder.
💬 Any other reply
AI chatbot responds to any query — order status, delivery time, return policy and more.
🤖 Powered by AI
Enable the AI chatbot to handle all COD replies automatically. 24/7, no manual work.
🔑 WordPress Plugin

Let Customers Login with
WhatsApp OTP

No more forgotten passwords. Customers enter their WhatsApp number, get a 6-digit OTP instantly, and log in. Works on any WooCommerce store.

One-click setup
Install plugin → Connect to Washoot → Done
📱
OTP on WhatsApp
Customer gets OTP on their WhatsApp in seconds
👤
Auto-creates account
New customers get a WooCommerce account automatically
🔒
Secure
OTP expires in 10 minutes, max 3 attempts
CUSTOMER LOGIN EXPERIENCE
STEP 1
Enter WhatsApp number
+91 98765 43210Send OTP
Your Washoot verification code is: 847291
Valid for 10 minutes. Do not share.
✓✓
STEP 2
Enter OTP from WhatsApp
8
4
7
2
9
1
✅ Verified — Logging in...
⚡ Flow Builder

Instant auto-replies.
No AI needed.

Flow Builder lets you create keyword-based auto-replies that trigger instantly — before the AI chatbot even runs. Perfect for COD confirmations, cancellations, and return requests.

Instant response
No AI processing delay — keyword matched, reply sent in milliseconds.
🎯
First match wins
Set multiple flows — first matching keyword triggers that flow. Priority control in your hands.
✏️
Fully editable
Change keywords, update response templates anytime. Add your own flows from scratch.
🤖
Works with AI
If no keyword matches, message passes to your AI chatbot automatically.
COD Order Message
Hi Rahul! 🪙 Your COD order #1234 of ₹599 is placed.

Reply CONFIRM to confirm ✅
Reply CANCEL to cancel ❌
CONFIRM
⚡ Flow Builder matches instantly
✅ Thank you! Your COD order has been confirmed. Our delivery team will contact you before delivery.
Built-in Flows
COD Confirmation
confirm
COD Cancellation
cancel
Return Request
return, refund
+ Create your own custom flows
Pricing

Simple, transparent pricing

Pay only for the numbers you use. No per-message fees. No hidden charges.

7-DAY FREE TRIAL
Flexible
999/mo
fixed price per WhatsApp number · never changes with usage
1 number = ₹999/mo
2 numbers = ₹1,998/mo
3 numbers = ₹2,997/mo
5 numbers = ₹4,995/mo
10 numbers = ₹9,990/mo
  • Unlimited messages
  • WooCommerce
  • COD order confirmation
  • Abandoned cart recovery
  • Flow Builder
  • Follow-up sequences
  • Conversion tracking
  • AI chatbot
  • WhatsApp OTP login
  • Smart campaigns
  • CSV campaigns
  • Anti-ban protection
  • Developer API
  • Cancel anytime
Start free trial →

7-day free trial · Fixed price · Cancel anytime

Need 10+ numbers? Contact us

Testimonials

Loved by Indian store owners

Real results from real stores across India

★★★★★
₹2.1L recovered

"WhatsApp order notifications cut our customer calls by 70%. Customers love knowing exactly when their order ships."

AK
Aarav K.
Fashion · Mumbai
★★★★★
18% cart recovery

"Recovered ₹45,000 in abandoned carts in the first week. The messages feel personal, not spammy."

PS
Priya S.
Jewellery · Delhi
★★★★★
60% less support

"Set up in 20 minutes. WooCommerce orders trigger WhatsApp messages automatically — zero manual work."

RG
Rahul G.
Electronics · Bangalore
★★★★★
3x repeat orders

"Customers reply and place repeat orders directly on WhatsApp. Best ROI tool we have ever used."

SM
Sneha M.
Saree boutique · Surat
★★★★★
₹90K saved/month

"The abandoned cart recovery is incredible. We recover about 18% of carts that would have been lost."

VT
Vijay T.
Organic food · Chennai
★★★★★
95% open rate

"Our customers are on WhatsApp. Order updates get read instantly unlike emails that nobody opens."

NK
Neha K.
Baby products · Pune
★★★★★
24/7 support

"Connected my Shopify store in minutes. The AI chatbot handles late-night queries automatically."

DM
Deepak M.
Sports goods · Hyderabad
★★★★★
22% win-back

"Campaigns targeting one-time buyers brought back 22% of customers who had not ordered in 3 months."

AT
Ananya T.
Handmade crafts · Jaipur
★★★★★
500+ msgs/day

"Three WhatsApp numbers running campaigns simultaneously. Managing high volume is effortless."

KP
Karan P.
Supplements · Ahmedabad
★★★★★
40% revenue uplift

"The VIP customer campaigns are powerful. Exclusive offers to top buyers drive huge repeat revenue."

MS
Meera S.
Home decor · Kolkata
★★★★★
₹2.1L recovered

"WhatsApp order notifications cut our customer calls by 70%. Customers love knowing exactly when their order ships."

AK
Aarav K.
Fashion · Mumbai
★★★★★
18% cart recovery

"Recovered ₹45,000 in abandoned carts in the first week. The messages feel personal, not spammy."

PS
Priya S.
Jewellery · Delhi
★★★★★
60% less support

"Set up in 20 minutes. WooCommerce orders trigger WhatsApp messages automatically — zero manual work."

RG
Rahul G.
Electronics · Bangalore
★★★★★
3x repeat orders

"Customers reply and place repeat orders directly on WhatsApp. Best ROI tool we have ever used."

SM
Sneha M.
Saree boutique · Surat
★★★★★
₹90K saved/month

"The abandoned cart recovery is incredible. We recover about 18% of carts that would have been lost."

VT
Vijay T.
Organic food · Chennai
★★★★★
95% open rate

"Our customers are on WhatsApp. Order updates get read instantly unlike emails that nobody opens."

NK
Neha K.
Baby products · Pune
★★★★★
24/7 support

"Connected my Shopify store in minutes. The AI chatbot handles late-night queries automatically."

DM
Deepak M.
Sports goods · Hyderabad
★★★★★
22% win-back

"Campaigns targeting one-time buyers brought back 22% of customers who had not ordered in 3 months."

AT
Ananya T.
Handmade crafts · Jaipur
★★★★★
500+ msgs/day

"Three WhatsApp numbers running campaigns simultaneously. Managing high volume is effortless."

KP
Karan P.
Supplements · Ahmedabad
★★★★★
40% revenue uplift

"The VIP customer campaigns are powerful. Exclusive offers to top buyers drive huge repeat revenue."

MS
Meera S.
Home decor · Kolkata
FAQ

Common questions

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